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Non Conforming Production Material Process

Project type

Six Sigma Breakthrough Quality

Date

2003

Location

Cleveland, OH

Project success story: Non Conforming Production Material Process

Organization with multiple North American plants struggled to track approved deviations of non-conforming materials in production stream. No single source of truth; unique plant, unique process.

Solution: Deployed integrated workflow process for material deviations within engineering PDM system. Common tool across all sites with date-stamped audit trails. Key deviations in hours, not days.

Results: N.C.M system named best in breed during OEM audit.

Models and methods: Pareto, Ishikawa fishbone, As-Is and To-Be Process mapping, PFMEA. Structured workflow.

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